Help Center

No, you don’t need to. You can make purchases and check out as a guest every time. However, by setting up an account with us, you can save your details for quicker checkout in the future. Additionally, when you create an account, a wallet will be automatically set up for you. This wallet allows you to receive funds and make purchases directly through it.

You can sign up right now, or you can start shopping and create your account before you check out on the shopping cart page.

Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

Key in the voucher code at the field “Voucher Code” and click “Add” in your Shopping Cart page before proceeding to check out. Please note that we are unable to manually apply the voucher code to your order if you have missed keying it during check out. Kindly ensure that all information is correct before confirming your purchase.

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.

Personal Information You Disclose to Us

We collect personal information that you provide to us, including:

• Name
• Address
• Contact Information

This information is collected when you voluntarily provide it during registration or interactions with us.

The specific personal information we collect depends on the context of your interactions, the choices you make, and the products or features you use.

We take your privacy and data security very seriously. All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties under any circumstances.

Furthermore, we use advanced security technologies to protect your data from unauthorized access. All financial transactions are conducted through secure and encrypted channels to ensure your payment information remains protected.

Yes, our Website Policies and Terms & Conditions may be updated or changed occasionally to meet new requirements and standards.

We encourage our customers to frequently review these sections to stay informed about any changes. All modifications will take effect on the day they are posted on the website.

If you have any questions or concerns about this policy, you may Contact Us through the following channels:

• Email: care@treasuresofthenile.com

We are here to assist you and will respond to your inquiries as quickly as possible.